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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shannon Collavini

June 3, 2025

5  out of  5
rating by Shannon Collavini
"The agent pat I spoke with was very helpful kind understanding and worked with me through the process I greatly appreciated the time he spent with me and explained all …"
We responded:
"Thank you for your review, Shannon! I'm happy Pat was able to assist you with kindness and understanding. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Arlene Barrett

June 2, 2025

5  out of  5
rating by Arlene Barrett
"Spoke with Bradley today about removing the lein on my car and he was very helpful, engaging, friendly and has good phone manners. He talked to me like a friend rather than a client and that very nice."
We responded:
"Thank you for your review, Arlene! I'm happy to hear that Bradley provided such a friendly and helpful experience. We strive to treat everyone like a friend, and it's great to know Bradley made you feel that way. If you need anything else, feel free to reach out!"
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Albert Sekou Cole

June 2, 2025

5  out of  5
rating by Albert Sekou Cole
"Kelvin@StateFarm is an amazing insurance agent. He was patient, clear, professional with kind words that urged me on to the finish line. This is my first time to truly understand how auto insurance policy works. Thank you again Kelvin for your professionalism in handling my case. Albert Cole"
We responded:
"Thank you for your review, Albert! I'm delighted to hear about your positive experience with Kevin. His dedication to providing clear and professional service is something we truly value. If you have any more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Tara Thompson

May 27, 2025

5  out of  5
rating by Tara Thompson
"Kevin was very helpful and knowledgeable about what I needed he made me feel very comfortable out of all the insurance companies that I had contact Kevin made me feel real secure about the decision that I had made. State Farm is # 1 I wanna say Thank You so much Kevin from State Farm."
We responded:
"Thank you, Tara, for sharing your experience! I'm glad to hear that Kevin was able to assist you with his expertise and make you feel secure in your decision. Your satisfaction is important to us, and we're grateful to have Kevin as part of our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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Rich Manfredi

May 21, 2025

5  out of  5
rating by Rich Manfredi
"I've been a client with Pat here at Brian Cover for several years and always speak highly of him to friends and colleagues. I have enjoyed the service provided by the agency and always have a great time catching up with Pat as well. The agency provides a great experience from start to finish."
We responded:
"Thank you, Rich, for your wonderful feedback! I'm glad to hear that you've enjoyed the service and the experience with Pat over the years. It's fantastic to know that you speak highly of him to your friends and colleagues. If you ever need assistance, feel free to reach out. We're here to help!"
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Rob Kohout

May 20, 2025

5  out of  5
rating by Rob Kohout
"Kevin Dejesus was very professional and perfect at follow up phone calls and assistance!!"
We responded:
"Thank you, Rob, for sharing your experience! I'm glad to know that Kevin's professionalism and dedication to follow-up calls and assistance made a positive impact. We appreciate your feedback and are here for any future insurance needs or questions you may have!"
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P. Sark

May 19, 2025

5  out of  5
rating by P. Sark
"If you value in person, professional, face too face service come see Alex Dejesus at State Farm on Grant Avenue. I stopped by on my way home from work on a Friday night. I did not realize they were closed. Alex was just closing up and instead of telling me to stop back on Monday he invited me in and we sat for over 1.5 hours going over my existing policies with another carrier. I told him I was still shopping around and he had no problem with that. He printed out his quotes and told me to call him if I had any questions. How many people today would stay late on a Friday night just to give out a quote? None! Long story short my existing carrier could not match the quotes I got from Alex. And on line shopping.... scams. They hook you up with an agent who doesn't go over and compare policies apples to apples and who are pushy as hell and bombard you with emails. Called Alex a week later, went over the numbers again with Alex and set up a time to sign up. Even that process was easy and he took care of canceling my old policies on the spot. Go see a live agent. Go see Alex. Friendly, professional and knowledgeable."
We responded:
"Thank you for sharing your experience! I'm glad Alex was able to assist you with such dedication and professionalism, even after hours! It's wonderful to know that he made the process smooth and straightforward for you. I enjoyed meeting you as well and look forward to continue assisting you and your loved ones for years to come! If you have any more questions or need further assistance, feel free to reach out. Just a heads up, we're here to help at the Academy office! "
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Monica Whitt

May 14, 2025

5  out of  5
rating by Monica Whitt
"Very good customer service, Kallie was very nice and helpful through the process of starting with State Farm. She provided me with answers and support."
We responded:
"Thank you, Monica, for sharing your experience! I'm glad to hear that Kallie was able to assist you effectively and provide the support you needed."
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Nafis Grayson

May 12, 2025

5  out of  5
rating by Nafis Grayson
"Ryan was amazing with helping me with my homeowners and car insurance. He explained everything in detail and was very knowledgeable. I really appreciate Ryan for everything he did for me today. You’re the best Ryan"
We responded:
"Thank you, Nafis, for sharing your experience! I’m glad to hear that Ryan was able to assist you with your homeowners and car insurance needs. His detailed explanations and knowledge are truly valuable to our team. If you have any more questions or need further assistance, please feel free to reach out."
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Peg Capasso

May 9, 2025

5  out of  5
rating by Peg Capasso
"I was looking for a reasonable price for car insurance and shopped around after years of paying way too much. I found Brian Cover right in my neighborhood and made a call. That was a few years ago and I never looked back. Recently, I had an accident and everything was handled in such a professional manner. As awful as it was, I was treated with respect and dignity and reassurance. It made me feel well taken care of and grateful. A big shout out to Kallie, who seems to always be the one to pick up the phone on the first ring. Thank you!"
We responded:
"Thank you, Peg, for sharing your experience! I'm happy to hear that you found a reasonable car insurance option with us and that our team was able to support you professionally during your recent accident. It's wonderful to know that Kallie has been there to assist you promptly. Should you need anything else or have further questions, feel free to reach out. We're here to help!"
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Clairreaser Watts

May 5, 2025

5  out of  5
rating by Clairreaser Watts
"After being an Allstate policy holder for several years, my sister and I decided to check out this number for seniors looking for lower automobile insurance. We felt we had nothing to lose by checking it out. To my surprise the person I spoke to transfer me to a State Farm agent. The agent was Pat McAneny, he was very helpful and answered our questions and concerns about coverage for our autos and home. We appreciate all his time, efforts and patience. Now, we are with the State Farm family."
We responded:
"Hey, Clairreaser! Thank you for the glowing review. We’re so glad you and your sister decided to explore your auto and home insurance options and gave our Philadelphia agency a chance. It’s great to hear that Pat took the time to walk you through everything and made sure your questions were answered without any pressure. Switching after several years with another company can feel like a big step, and we really appreciate you trusting us with it. Pat works hard to make the process clear and helpful, and we’re glad that came through. Welcome to the Brian Cover State Farm family—we’re honored to have you with us!"
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Alexandra Holland

May 2, 2025

5  out of  5
rating by Alexandra Holland
"Kallie was so great! She answered all my questions and made things so easy!"
We responded:
"Thank you, Alexandra! I'm happy to hear that Kallie was able to assist you effectively and make the process smooth. We appreciate your feedback and are here for any future questions or needs you may have!"
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nely suero

May 2, 2025

5  out of  5
rating by nely suero
"Kallie was so friendly and easy to speak to! She was incredibly patient, professional, and thorough when going over my home insurance quote. She took the time to explain everything clearly, answered all of my questions, and made sure I fully understood my options. It’s rare to come across someone so knowledgeable and personable. Thank you so much, Kallie—I genuinely appreciate your service!"
We responded:
"Thank you, Nely, for sharing your experience! I'm glad to hear that Kallie was able to assist you with such professionalism and care. Her dedication to ensuring you understood your insurance options is truly commendable. If you have any further questions or need assistance in the future, don't hesitate to reach out."
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Mayelimne Arias garcias

May 1, 2025

5  out of  5
rating by Mayelimne Arias garcias
"Buena"
We responded:
"¡Gracias, Mayelimne, por tus comentarios positivos! Me alegra saber que tuviste una buena experiencia con nuestra oficina. Si tienes alguna pregunta o necesitas ayuda en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Christian Martell

April 23, 2025

5  out of  5
rating by Christian Martell
"If you're considering State Farm, I highly recommend asking for Ryan his expertise and dedication to customer service made all the difference in my experience. From the very beginning, Ryan was professional, knowledgeable, and attentive. He walked me through the available coverage options, helped me find the best policy for my needs, and handled all the paperwork efficiently. His assistance made the entire process stress-free, and I never had to worry about gaps in coverage"
We responded:
"Thank you, Christian, for sharing your experience! I'm delighted to hear that Ryan's expertise and dedication made such a positive impact on your journey with us. It's wonderful to know that he was able to guide you through the coverage options and make the process seamless!"
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Madison Venditto

November 19, 2024

5  out of  5
rating by Madison Venditto
"Kallie was so easy to talk to and made getting a new policy so easy!!!"
We responded:
"Madison, thank you for your wonderful review! I'm glad to hear that Kallie made the process of getting a new policy so easy for you. We strive to make every interaction smooth and pleasant. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Carmen Gonzalez

November 7, 2024

5  out of  5
rating by Carmen Gonzalez
"Joely was super helpful and professional in the way she handled my questions about my policy. Usually I dread calling my insurance because my past offices have been so rude but here at Brian Cover’s office the staff is super pleasant. 10/10 would recommend!"
We responded:
"Carmen, thank you for your wonderful review! I'm glad Joely was able to assist you with your policy questions in such a professional manner. It's great to know that our office has made a positive impression and that you find our staff pleasant. We truly appreciate your recommendation and look forward to assisting you with any future needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Paul Petrasso

September 20, 2024

5  out of  5
rating by Paul Petrasso
"All my questions and concerns for adding a vehicle meet almost instantly.. All professional. Thanks Paul"
We responded:
"Paul, thank you for your fantastic review! I'm glad we could address your questions and concerns about adding a vehicle so promptly. Our team takes pride in providing professional service. If you need any further assistance, don't hesitate to reach out. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Jason Kill

September 16, 2024

5  out of  5
rating by Jason Kill
"I had a fantastic experience with my local State Farm Insurance office. Brittnay was incredibly helpful, taking the time to go over all the best options to find the perfect plan for me. She listened attentively to all my questions and provided detailed answers. I was set up with insurance within minutes, thanks to her efficiency and expertise. Highly recommend!"
We responded:
"Jason, thank you for sharing your fantastic experience! I'm glad Britanny could assist you so efficiently and provide detailed answers to all your questions. It's wonderful to know that you were set up with the perfect plan quickly. We appreciate your recommendation and are here for any insurance needs you may have. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Karelia Figueroa

June 2, 2024

5  out of  5
rating by Karelia Figueroa
"Thank you Britanny for your hard work and great service!!"
We responded:
"Thank you, Karelia, for recognizing Britanny's hard work and great service! We're pleased to hear you had a positive experience with us. At our office, providing top-notch service is our priority, and we're grateful for your kind feedback. If you ever need assistance in the future, feel free to reach out. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Roberto Rivera

June 2, 2024

5  out of  5
rating by Roberto Rivera
"My experience with Britanny was amazing! She provided tons of info about life insurance and she super nice. I highly recommend this office."
We responded:
"Roberto, I'm thrilled you had an amazing experience with Britanny! She's incredibly knowledgeable about life insurance and always goes above and beyond for our customers. We're grateful for your recommendation and look forward to assisting you further! - Brian Cover, State Farm Insurance Agent, Philadelphia, PA"
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Lauren Smith

May 30, 2024

5  out of  5
rating by Lauren Smith
"Called to get a quote on a new vehicle and realized I've been overpaying on my insurance for years. The technical support lady Rachel was very helpful in answering my questions and explained everything thoroughly. I always consider customer service when I deal with an insurance company because so much of it goes over my head and I like to know that I'm making the right decisions. 10/10 highly recommend."
We responded:
"Lauren, we're thrilled you had a 10/10 experience with Rachel! We're pleased to hear she provided thorough explanations and helped you save money on your insurance. Our team is grateful for your recommendation and we're here for all your insurance needs. - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Amber Dickey

May 30, 2024

5  out of  5
rating by Amber Dickey
"I have enjoyed working with Rachel on my policy. She's always so kind, knowledgeable, and hilarious! I am a busy mom, so I genuinely appreciate her swift responses as my window of time to handle these types of things is small. Thank you, Rachel for your time and help with all of my insurance needs!!!"
We responded:
"Amber, I'm thrilled to hear you've had a great experience with Rachel! We're pleased to know she's been helpful, knowledgeable, and swift in assisting you with your insurance needs. Your satisfaction is our priority, and we're grateful for your kind words. If you ever need further assistance, feel free to reach out! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Connor Smith

May 30, 2024

5  out of  5
rating by Connor Smith
"I call to pay my bill and Rachel always answers. She's always nice and professional."
We responded:
"Connor, I'm pleased to hear that Rachel consistently provides you with nice and professional service when you call to pay your bill! We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"
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Brittany Whitt

May 28, 2024

5  out of  5
rating by Brittany Whitt
"Rachel is a great addition to Brian's office. She is a great resource for financial services and understanding long term planning."
We responded:
"Brittany, I'm happy that Rachel has been a valuable asset in providing exceptional financial services and long-term planning support for your needs! I'm pleased that you found her expertise beneficial. Thank you for recognizing Rachel's dedication to assisting you with your insurance needs. We look forward to serving you further! - Brian Cover - State Farm Insurance Agent, Philadelphia, PA"